MARKETING AND CUSTOMER SERVICES

The following is a guide to potential usage and applications for the inbound call delivery service we can offer as a full service for marketing and customer management.

Using a unique number for each piece of promotional activity or for each department within the business, you will be able to tell exactly:

• How many calls you are getting
• What time of day the calls arrive
• What the duration of each call is
• Which piece of promotional activity works and which doesn't

You will therefore be able to use our on-line management report facilities to:

• Plan staff resources
• Reduce business overheads
• Spend your marketing budget much more effectively

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